8 Best Practices for Creating a Compelling Customer Experience
How can a company best create a compelling customer experience? Based on the author’s research involving thousands of companies and analyses of millions of customer data points f
5 best practices for scaling AI in the enterprise
March 5, 2023 8:20 AM Image Credit: Yuichiro Chino/Getty AI has entered a new phase. The last few months have seen an explosion in generative AI. The ability to use text to automat
How to Infuse Liberatory Practices into Work Practices
Many companies’ DEI efforts have stalled since they made big commitments in 2020. That’s because traditional talent practices — including recruitment and hiring, performance