(KOLR/KOZL) RIDGEDALE, MO Before the Garth Brooks concert close to Branson, Missouri, many fans decided to turn back and head home after waiting in gridlock.
Tickets holders discovered that getting from the parking lot to the event wasn’t any simpler after spending hours stuck in standstill traffic on their way to Thunder Ridge Nature Arena in nearby Ridgedale.
“Around midday, we left Kansas City. According to Michelle Boucher, who booked tickets for the event on Friday night, “We arrived in the Branson area at 4:00 p.m. People were already leaving the venue on the shuttles when we were still waiting in line to board one at 9:00 p.m. at the fruit farm lot. They claimed that it took them an hour to travel from the parking area of the apple farm to the event. We simply said, “Yeah, we’re not doing it,” at that point.
The Bass Pro Shops founder Johnny Morris owns Big Cedar Lodge, a resort in Ridgedale, Missouri, which includes Thunder Ridge Nature Arena.
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Two buses, each holding 54 passengers, ran that route back and forth to the fruit field, according to Boucher. We had a fruit plantation full of thousands and thousands of people waiting for two buses.
Boucher has been contacting Ticketmaster and Big Cedar Lodge for hours in an effort to secure a refund ever since Friday.
I’ve attempted to contact Ticketmaster multiple times, and each time I do, I keep hearing that the venue needs to give the reimbursements its approval, but that hasn’t happened, according to Boucher.
Boucher claimed that one of the operators recorded Big Cedar’s name, phone number, and email. She has just been reimbursed for parking thus far.
According to Boucher, “I genuinely paid for the fruit farm parking using my debit card.” “I spoke with my bank on Monday and explained the circumstance. I shared with them my experiences and the criticism I had received from Ticketmaster. And when I got out of bed this morning, I received a parking refund.
Since the show, Ticketmaster has received a large number of refund requests, according to Nexstar’s KOLR.
Boucher stated, “I’m grateful for my $48 but I really appreciate my $200 that I paid on the Garth tickets.”
KOLR was informed by several fans that they had had some success in obtaining ticket credits.
Heather Wyrick said, “We ended up working with Seat Geek Saturday, and they instantly were like, ‘Yes, we’ll get you a coupon code especially for you, just for the tickets.'”
Wyrick also purchased tickets for the event on Friday night. On Thursday, she took a car from Kansas City to Springfield.
The initial estimate for the travel time was 45 minutes, according to Wyrick. “It said something like an hour and 45 minutes before we departed. Around 7:35 p.m., we eventually pulled into the fruit farm parking lot. A police officer and a parking attendant were there and said, “These people are not getting to this concert.
Wyrick also made many calls to Big Cedar and Ticketmaster. She was informed by Ticketmaster that she was not eligible for a parking refund.
At least having our tickets taken care of was a comfort, Wyrick remarked. “It is what it is if I have to pay the $50 for parking. That’s better than nothing, I suppose, as long as we get something in return.
Some fans claimed they made the decision not to go after reading social media reports regarding the gridlock on Friday night.
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Ben Braun, who was coming from St. Louis to the event, said, “I had tickets for Sunday’s concert, but witnessing the… chaos of Friday kind of scared us off to even trying to go.” “We would have needed to go at three in the morning. Simply put, it didn’t seem worthwhile.
Braun contacted Ticketmaster as well to inquire for a refund. He assured him that the business would contact him later this week to assist with a refund.
We didn’t want to book a hotel and spend the money on gas to travel there only to have to wait for six hours and not even be allowed inside, said Braun.
Bass Pro was contacted by KOLR for comment regarding the parking issues and possible reimbursements, but no response was received by the time of publication.
